Shipping policy
SHIPPING
COVID-19 SHIPPING NOTICE
Due to the nature of current events regarding COVID-19, civil unrest, and other shipping-related issues some rush delivery services may not be guaranteed to arrive in the timeframe quoted.
Thank you for your understanding in these trying times!
1. FREE WORLDWIDE SHIPPING.
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses.
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses.
FREE STANDARD SHIPPING TIME TO WORLDWIDE
We do everything for the fastest possible delivery!
We ship within 24 hours after verifying the payment.
The average Standard delivery time to many countries is 10-15 Working Days
The average time of Premium delivery to many countries is 7-14 Working Days
From EU warehouses to EU and UK countries, the average delivery time is 3-7 Days
Shipping time varies by location. These are our estimates:
|
LOCATION |
FREE STANDARD |
PREMIUM |
|
United States, Canada |
10 - 15 Workdays |
5 - 10 Workdays |
|
Europe, United Kingdom |
8 - 12 Workdays |
3 - 7 Workdays |
|
Australia, New Zealand |
9 - 15 Workdays |
5 - 10 Workday |
|
Central & South America |
10 - 20 Workdays |
10 - 15 Workday |
|
Asia |
9 - 16 Workdays |
5 - 10 Workday |
*This doesn’t include processing days the payment verification 2-5 day
*All shipping times exclude clearance/customs delays
TRACKING INFORMATION
After sending the order, you will receive an e-mail with the shipment number.
Shipment tracking is possible here: Track your order
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
LOST/MISSING PACKAGES
KINGSEVEN® is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 1-3 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.