Shipping policy

Last updated: July 31, 2026

At KINGSEVEN ORIGINAL, we aim to deliver your order as quickly and smoothly as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.

We ship to most countries worldwide.

If we are unable to deliver to your location, we will let you know before your order is processed or as soon as reasonably possible after purchase.

Shipping availability may change without prior notice due to carrier restrictions or local regulations.

Orders are processed after payment has been successfully authorized and verified.

Orders are typically prepared for shipment within 1–3 business days.

Processing times may be slightly longer during periods of high order volume, holidays, promotional campaigns, or due to circumstances beyond our reasonable control.

Orders are processed on business days only and do not include weekends or public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email.

Estimated delivery times begin once your order has been shipped and may vary depending on the destination country, local courier services, customs procedures, weather conditions, and other factors outside our control.

These delivery estimates are provided for guidance only and are not guaranteed.

Unexpected delays may occur due to customs inspections, transportation disruptions, severe weather, or other events beyond our control.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, where available.

Tracking information may take 1–5 business days to appear after the shipment has been dispatched, depending on the shipping carrier.

If you have not received tracking information within a reasonable time after dispatch, please contact our customer support team.

International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated during checkout.

We have no control over customs procedures or the amount of any applicable charges.

Customers are responsible for providing complete and accurate shipping information at checkout.

If an incorrect or incomplete address is provided, delivery may be delayed, returned, or become impossible.

If you notice an error in your shipping details, please contact us as soon as possible. While we will make reasonable efforts to update your order before shipment, we cannot guarantee that changes can be made once processing has begun.

We are not responsible for orders that cannot be delivered due to incorrect shipping information provided by the customer.

If your order has been significantly delayed, appears to be lost in transit, or arrives damaged, please contact us promptly.

We will work with the shipping carrier to investigate the issue and, where appropriate, assist in finding a suitable resolution.

Delivery delays caused by customs procedures, severe weather, transportation disruptions, strikes, or other events beyond our reasonable control do not automatically entitle the customer to compensation or a refund.

Where appropriate, your order may be shipped in multiple packages.

If this occurs, you may receive separate tracking numbers, and individual packages may arrive on different dates.

This does not affect your order or your rights as a customer.

If you have any questions regarding shipping, delivery, or your order, please contact us:

Our customer support team will make reasonable efforts to respond as quickly as possible and assist you with any shipping-related inquiries.