FAQs
FAQ
Frequently Asked Questions are some common concerns of our clients before purchasing our products, if you have other questions, please just send it to info@kingsevenoriginal.com or contact support at the bottom of this page.
How long will it take for my order to arrive?
We do everything for the fastest possible delivery!
We ship within 24 hours after verifying the payment.
The average Standard delivery time to many countries is 10-15 Working Days
The average time of Premium delivery to many countries is 7-14 Working Days
From EU warehouses to EU countries, the average delivery time is 3-7 Days
Can I track my shipment with a tracking number?
Yes, once your order has been shipped, you will receive an email from us with a tracking number and a tracking link on our site.
Are your sunglasses polarized?
Yes, all of our glasses are polarized and have UV-400 protection.
Which lens shade is the best?
The lens shade is an individual decision and doesn't influence how well sunglass lenses secure your eyes from UV light. Ash and tan are well known in light of the fact that they contort shade recognition the slightest. Most popular and beautiful is the Mirroring lens.
Do you offer a money-back guarantee?
Yes! We do have a 30-day money-back guarantee which means we will give you a refund if you are not happy with the results AFTER 1 month of consistently using our products. We do require before and after photos to understand your concerns, so please remember to take photos before starting with KINGSEVEN.
Who pays the postage when returning the package?
The cost of postage for returning the goods shall be borne by KINGSEVEN under the following conditions:
- The spectacle accessories are damaged.
- The glasses were damaged.
- You received different glasses than you ordered.
The right to return the goods + postage must be best proved with photos and proof of purchase at www.kingsevenoriginal.com, which you received by e-mail/phone number
Please note:
That if the package was not damaged, the glasses were not destroyed and you received the goods in 100% condition, but you decided to return it for other reasons (for example, you do not like it) The right to reimbursement of postage expires! In this case, we will be happy to help you choose other glasses and add a special discount code for the next order. If this happens, contact us via the social networks below at www.kingsevenoriginal.com or by email: info@kingsevenoriginal.com we are here for your satisfaction!
Where do I enter my discount code?
At the final stage of the checkout, you will see an option to enter the discount code, you enter it there and then click apply.
If you have any problem finding it then please contact us.
Can I publish my PHOTOS with your glasses on social networks?
Yes, you can. In addition, you can get a discount or the option of an affiliate program if you publish photos with our HASHTAG. Insta: @king7original or Facebook: @kingsevenoriginal
What are my choices to avoid UV harm to my eyes?
You must wear sunglasses to forestall harm to your eyes. While some contact lenses give UV insurance, they don't cover your entire eye, so in any case, you require sunglasses. Search for sunglasses that secure you from 99 to 100 percent of both UVA and UVB light. This incorporates those named "UV 400," which hinders all light beams with wavelengths up to 400 nanometers. (This covers all of UVA and UVB beams.)
Additionally, you may need to consider wraparound sunglasses to keep hurtful UV beams from entering around the edge.
Unable to find satisfactory answers? CONTACT SUPPORT